Frequently asked questions
What areas do you serve?
We serve Columbus, OH, and surrounding areas, including Westerville, Worthington, New Albany, Upper Arlington, Gahanna, Dublin, Hilliard, Reynoldsburg, Pickerington, Whitehall, Blacklick Estates, and Pataskala.
What cleaning services Columbus do you offer?
We offer Basic Cleaning, Deep Cleaning, Short-Term Rental Cleaning, Move-In/Out Cleaning, Post-Construction Cleaning, and Exterior Cleaning.
How do I book a cleaning service?
You can book a service through our website or by calling us.
What are your business hours?
Our business hours are Monday to Friday, 8 AM to 6 PM, and Saturday, 9 AM to 4 PM. We are closed on Sundays.
Do I need to be home during the cleaning?
No, you don’t need to be home. Just provide us access to your home, and our team will take care of the rest.
How often should I schedule a Basic Cleaning?
This depends on your needs. Some clients prefer weekly, bi-weekly, or monthly cleanings.
What is included in a Deep Cleaning?
Deep Cleaning includes everything in our Basic Cleaning package: cleaning inside cabinets and drawers, scrubbing tile grout, cleaning baseboards, washing windows, cleaning light fixtures, and cleaning appliances.
Do you use eco-friendly cleaning products?
Yes, we use non-toxic, biodegradable cleaning products that are safe for your family and pets.
What if I am not satisfied with the cleaning?
Your satisfaction is our priority. If you are unhappy with our service, contact us within 24 hours, and we will promptly address any issues.
What is your cancellation policy?
Please notify us at least 24 hours in advance if you need to cancel or reschedule your cleaning appointment.
Are you insured?
Yes, we are fully insured to protect your home and our team.